Event day: check-in, attendance and issues
Watch attendance live, check vendors in with a QR scan (even offline) and resolve on-site issues by priority.
Step by step
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1
Open the Event Day Board
On the morning of the event: attendance, empty lots, open issues and reported sales. Refreshes every 30 seconds.
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2
Check vendors in
Site Check-in: pick the event, press Open Camera and scan the vendor's QR pass.
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3
Type the booking code
If the QR cannot be scanned, type the booking code the vendor reads out.
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4
Work offline
No internet? Scans are stored on the phone and sent automatically when the connection returns.
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5
Watch the live floor plan
The plan shows who has arrived and who has not — contact vendors directly by WhatsApp.
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6
Handle site issues
Issues are sorted by priority. Press I've Seen It so the vendor knows help is on the way.
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7
Mark it resolved
Press Mark Resolved and write what was done — the vendor receives that note by email.
Tips
- tips_and_updates Repeated scans of the same pass are recorded only once.
- tips_and_updates Urgent issues are emailed to every staff member who handles issues.
Frequently asked questions
The camera does not open. expand_more
Allow camera access for this site in your browser settings, or type the booking code instead.
Who can check vendors in? expand_more
Staff with the check-in module permission — usually the coordinators at the entrance.